Your reservation is guaranteed until on the day of arrival. After that time, it will no longer be guaranteed and the room may be reassigned.
BOOKING REQUIREMENTS payment will be charged to your credit card when the booking is made.
PAYMENT You will require a valid credit card to pay for your reservation. Your card will either be charged the total amount (100%) or a deposit (50%) of the total amount of your stay including any other services as detailed in the offer conditions. If a deposit is charged, the remaining balance will be charged to your credit card upon check-in or check out from the hotel. The charge will appear on your card statement as a charge by the hotel, in Thai Baht or in your local credit card currency converted from Thai Baht by our bank, at their conversion rate applicable on that day. The hotel will ask for a valid credit card again on check-in. This is to cover incidental expenses like meals, drinks, laundry, etc. You will remain responsible for payment of all such extra charges direct to the hotel. This credit card and MUST be the same as the one being used for the online booking payment.
RATES Rates quoted on this website are NOT inclusive of taxes and service charge. These special rates are only available when you make a deposit payment for your booking in advance via the Internet. YOUR BOOKING Reservations are confirmed by our system once guaranteed by your payment. Changes of arrival/departure date are subject to availability.
BOOKING INFORMATION: BEACH FRONT POOL VILLA No children/infants are allowed in this type of accommodation.
OVERBOOKING The resort reserves the right to transfer guests into another hotel offering the same standards for a maximum of 3 nights, in the event of an overbooking situation. The resort will absorb the room charges for a max. of 3 nights, inclusive of breakfast.
You will receive a confirmation e-mail that is valid for the deposit of your room and any other services detailed in the offer conditions. At the time of booking you MUST ensure that the email address given is correct and reachable. If you do not receive any email from our system within 24 hours, please contact us immediately.
Making payment through our online payment gateway OR leaving your credit card information on the server shall be regarded as your firm confirmation of arrival.
Should you fail to fulfil your booking, for all circumstances, the cancellation and no-show policy will be applied. For deposit booking, as per hotel policy to guarantee your booking, your credit card details will be securely communicated to the hotel reservation department for entry into your reservation profile. Should you fail to arrive or cancel within the cancellation period the hotel reserves the right to use this information to charge your card the applicable penalty.
CHECK IN /CHECK OUT TIME Unless specified otherwise, the check in time is 2:00 pm in the afternoon and the check out time is 11:00 am
AMENDMENTS If there are any changes to your reservation including extension, reduction of stay or delayed arrival, please contact the hotel by e-mail or fax.
EXTENSION OF STAY Please contact our reception SHORTENING OF STAY The shortening of stay including, but not limited to, early check-outs, reduction of number of rooms or people are considered as partial cancellation which will be subject to our cancellation policy as detailed below.
TRAVEL INSURANCE We recommend that insurance covers loss of deposit and other monies through cancellation, loss or damage to personal baggage and loss of money, medical expenses, and additional expenses to cover hotel accommodation and repatriation costs should any services need to be extended or curtailed due to illness or other insurable risk.
WEB CONTENT The website content is subject to change without notice before or during your stay.
All prices quoted by AWBR web are in THB.